Privacy Policy

Welcome to Rovikaas. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms described below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Your name, email address, phone number, billing address, shipping address, and payment details when you make a purchase.

  • Account Information: If you create an account, we collect your username, password, and preferences.

  • Device Information: Automatically collected data such as your IP address, browser type, operating system, and browsing behavior on our website.

  • Cookies: We use cookies and similar technologies to personalize your shopping experience and analyse site traffic.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your order status, promotions, and support.

  • To improve our products, services, and website experience.

  • To send marketing emails or messages (only if you’ve opted in).

  • To detect and prevent fraud or unauthorized transactions.

3. Sharing Your Information

We value your trust and never sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third parties who help us with shipping, payment processing, or marketing.

  • Legal Requirements: Authorities, when required by law or to protect our legal rights.

All third-party partners are required to keep your information safe and use it only for the services they provide.

4. Data Security

We use secure encryption technologies (such as SSL) and other security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no online system is 100% secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Withdraw your consent for marketing communications.

  • Request details of the data we hold about you.

You can contact us anytime at rovikaretail@gmail.com for such requests.

6. Cookies Policy

Cookies help us provide a better browsing experience by remembering your preferences and improving website performance. You can manage or disable cookies in your browser settings, but some features may not function properly without them.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with a revised date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
📧 Email: rovikaretail@gmail.com